Refund Policy – Titaura.in
No Refunds on Delivered Products
At Titaura.in, we take great care in packaging and shipping our products to ensure they reach you in the best condition. Once an order has been successfully delivered, we do not offer refunds or returns on any products.
Refunds for Lost Shipments
We understand that shipping issues can sometimes occur. If your order is lost in transit and never reaches you, we will initiate a full refund after verifying the shipping details with our courier partners.
Refund Eligibility for Lost Shipments
- The order must be confirmed as lost by our shipping partner.
- If the tracking details show delivered, no refund will be issued.
- Customers must report a missing order within 7 days of the expected delivery date.
How to Request a Refund
If your order is lost in transit, please contact our support team at titauratitora@gmail.com with:
- Your order number
- A screenshot of the tracking status
- Any additional details regarding the missing shipment
Once verified, the refund will be processed to your original payment method within 7-10 business days.
For any queries, feel free to reach out to us at titauratitora@gmail.com or 9474516469.
Thank you for shopping with Titaura.in!